Introduction This Privacy Policy outlines how we, PCA Commerce LLC, collect, use, and protect your personal information in compliance with applicable laws, including GDPR, CCPA, and other relevant data protection regulations. By using our services, you agree to the terms of this Privacy Policy.

Information Collection We collect personal information that you provide to us when you purchase our products, create an account, or visit our website. The categories of information we may collect include:

• Personal Identifiers: Name, email address, postal address, telephone number, online identifiers.
• Internet Activity: Browsing history, search history, interaction with our website.
• Commercial Information: Purchase history, product preferences.
• Financial Information: Credit or debit card details.
• Location Information: General location data based on IP address.
• Health Information: Any health-related information you provide to us.

Additionally, we may collect information from third-party sources, including ad networks, referrals, and retail partners.

Usage of Information We process personal information for the following purposes:

• Fulfilling Customer Orders: To process and fulfill your orders, manage payments, and provide updates on order status.
• Customer Support: To provide customer support and manage inquiries, including responding to your questions and feedback.
• Improving Services: To conduct surveys, research, and analysis to improve our products and services.
• Marketing Communications: To send you promotional materials and updates about our products and services, subject to your communication preferences.
• Personalization: To personalize your experience on our website by providing tailored content and recommendations based on your interactions with our services.
• Legal Compliance: To comply with legal obligations and protect against fraud.

Third-Party Sharing We may share your personal information with third parties for business and commercial purposes, including:

• Amazon Services: To fulfill orders, process payments, and manage logistics through Amazon.
• Ad Networks: For delivering targeted advertisements.
• Payment Processors: For processing transactions.
• Customer Support Tools: For managing customer inquiries and support.
• Business Partners: To collaborate with business partners for joint marketing activities.
• Legal and Regulatory Authorities: When required by law or necessary to protect our rights.

Customer Rights Under applicable data protection laws, you have the following rights:

• Right to Access: Request access to your personal information.
• Right to Rectification: Request correction of inaccurate or incomplete information.
• Right to Delete: Request the deletion of your personal information.
• Right to Restrict Processing: Request restriction of processing your personal information.
• Right to Data Portability: Request transfer of your personal information to another service provider.
• Right to Object: Object to the processing of your personal information for direct marketing purposes.
• Right to Withdraw Consent: Withdraw consent at any time where we are relying on consent to process your personal information.
• Right to Non-Discrimination: We will not discriminate against you for exercising your privacy rights.
• Right to Opt-Out: Opt-out of the sale or sharing of your personal information.

Cookies and Tracking Technologies We use cookies and similar tracking technologies to enhance your experience on our website. Cookies are small data files stored on your device that help us understand how you use our website and improve its functionality. You can control these cookies through your browser settings. For more information, refer to our Cookie Policy.

Security Measures We implement appropriate technical and organizational measures to protect your personal information from unauthorized access, use, or disclosure. This includes encryption, access controls, and regular security assessments.

Data Retention We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.

Changes to this Privacy Policy We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any material changes by posting the updated Privacy Policy on our website and updating the effective date.

Contact Information If you have any questions about this Privacy Policy, please contact us at support@vivecaps.com.